With a dependable, honest IT support partner, providing a streamlined, always-on IT environment, a business can be most efficient. The need for workflow stability and optimization is the reason we have been providing Managed IT services to counter the influx of dishonest models that feed off of unstable fixes.
The traditional hours plus materials model (or team) that mainly focuses on the repair of business IT does not work in favor of the customers. The most basic premise for this model is that something has to break in order for the IT guy to make a profit. So why would they do a good job once when they can drag along a simple procedure for weeks, milking it as much as possible?
That’s why Managed Services Model is superior.
It transfers the complete responsibility of maintaining your businesses IT needs to the technology support company, in exchange for a fixed monthly fee. By leveraging this subscription model of IT maintenance, companies can get IT work and issues off their plates and get on with pursuing organizational objectives.
The most common services bundled into a Managed IT Services agreement are:
The service models differ from MSP to MSP, but the most common ones involve a pre-determined monthly fee on the basis of:
Size of Infrastructure
Level of Services to be employed
Additional services or costs may come into the picture as they are agreed upon by both parties during the contracting phase. There are no hidden costs or expenses, just a flat-rate monthly fee that encompasses all work.
Cheaper: An ordinary IT department requires an initial capital investment along with the continuous operation and maintenance expenses in the form of equipment upgrades, new staff hiring, salaries, training, benefits pay, etc.
Uninterrupted Services: Technology performance quality and stability are assured with regular maintenance, multiple backups, disaster recovery, and business continuity strategies. Your business IT processes will remain operational even after a localized disaster.
Experience: The Orange Crew’s technicians include only the best and the brightest the industry has to offer. All our employees are certified and have combined decades of experience in the IT support industry.
Resources Mangement: By outsourcing all IT functions, you are left with more manpower and management resources that can be put towards achieving business goals instead of investing in secondary activities such as IT Support.