Voice communication plays a crucial role in most business environments. It fosters collaboration among staff, vendors, and clients. Landlines have for long been the primary medium of communication in organizations. However, traditional landlines often experience disruptions from natural, technical, or human-error causes.
Businesses can’t afford downtimes in communication channels. It affects workforce productivity, hampers collaboration, and affects client relations. While landlines are the primary tool of communication for many companies, the trend is shifting as businesses look for reliable, scalable, and cost-effective communication services. VoIP is one most promising alternatives.