We have been delivering complete care service since 2002 and have created mature processes that have been refined over the past 20 years. We have developed trust over that 20-year period, which is multiple lifetimes in the IT world.
We are a core crew and outside consultants with different responsibilities: Maintenance Team, Support Team, Dispatch, Integration Team, Account Management, and Finance. These teams work to provide a first-class experience to our clients. Small teams help trust to grow as there is a more personal touch. We build relationships – staff are people, rather than resources.
We provide stability of operation and control the cost of IT Management and keep it consistently low. System uptime and stable costs are critical to business growth. We understand the importance of keeping the business running and can be trusted to keep the lights on.
We show our clients how to save money on Internet and phone bills, and how they can pay large portions of their support contracts with the savings. By providing cost-effective solutions, you can allocate spending to more important areas of your business.
We will have a tech working on your problem within 10 minutes of your call. We recognize the importance of uptime and the impact of unplanned outages. You will not be left waiting.
We earn your business every day. If you lose trust in us or are not 100% satisfied you are not contractually bound to us. We trust in our ability to keep your business through excellent service.
We provide detailed network reports to help you make purchasing and business decisions. Together we make decisions that are in the best interest for your business, not what suits us.