Find the Best IT Company in Southern California

Have you decided that you’re outgrown your current MSP? Get in touch with us today by calling 888-670-5066 or online. We believe in mature collaborations the further the goals of your Southern California business.  

Most small to midsize businesses now outsource their IT infrastructure needs. Like any relationship, this one may have its ups and downs when it comes to any provider. How can you decide whether it’s a wrong patch or if it’s time to find somebody new?

Although it’s more affordable and more efficient to offload your network and other functions to a managed service provider, it doesn’t do your business much good if you’re provider constantly leaves you out of the loop. The good news is that there are other fish in the ocean of IT providers. Orange Crew provides experienced consultants with certifications and expertise in the areas you most need help in.

Instead of hiring an extensive internal staff that adds to your compensation and benefits costs, pick up the phone to get the help you need for a predictable monthly rate. Hiring Orange Crew ensures that you can protect your company from threats while maximizing performance and planning goals for your IT resources.

What Are the Signs that You’ve Outgrown Your Current Managed Service Provider?

If you think your business would be healthier without your current provider, it may be time to see what else is out there. Your MSP should be proactively making suggestions that increase the efficiency and privacy of the network, hardware and software assets and end-user devices you safeguard.

Here are some signs that your provider is negligent in their commitment to your company:

1. Do they only show up if something breaks?

This is not an effective way to prevent data breaches and minimize downtime. You have every right to expect a regular report, even if it’s all smooth sailing. With an effective IT managed service provider, your SoCal business can experience mainly sunny days in your IT infrastructure forecasts. Orange Crew provides service you can trust and proactive management your business deserves. For a flat monthly rate, we deliver:

  • Data recovery planning and executing
  • Local and remote data backups
  • Onsite or remote desktop and infrastructure report, as needed
  • 24-hour monitoring of all your IT systems
  • Strategic planning and an extension consulting portfolio

Concentrate on the competition and customer satisfaction while we keep your essential systems up and running optimally.

2. Were you promised new cybersecurity tools that haven’t materialized?

Superior threat detection and prevention is one of the main impetuses to outsource your IT infrastructure. If you’re provider hasn’t delivered on significant changes in three months, they probably aren’t prepared to do so. This is most likely a breach of the service level agreement or contract you signed and may be an easy way to get out of it.

With hackers and criminals becoming more sophisticated by the moment, your organization needs an agile, experienced team overlooking the gateways to your data and essential systems. Orange Crew takes a multi-layered approach to button-down hackers favorite entryways, including:

  • Penetration testing to test your current system
  • Training to ensure all employees know and follow the appropriate protocols
  • Review and update policies and procedures to cover any weaknesses

There’s no such thing as set-it-and-forget-it when it comes to keeping ahead of cybercriminals looking to sell your data on the dark web.

3. Do you have a hard time remembering what your MSP consultants look like?

Sure, remote support is convenient. However, some things are better face-to-face. It’s also important to maintain interpersonal relationships that buffer tension in trying times. If your IT consulting company is reluctant to come on-site, it’s not a very good sign.

A trusted advisor wants to get to know every facet of your business. While your needs may require more than one resource, there should be a common point of contact to help you process the unfamiliar terminology and complex security reporting.

Orange Crew is there for you during your biggest challenges and you get a representative to walk you through challenges and proposed solutions and plans. Remote support is convenient but exclusively long-distance relationships rarely work out in the end.

Have you decided that you’re outgrown your current MSP? Get in touch with us today by calling 888-670-5066 or online. We believe in mature collaborations the further the goals of your Southern California business.